DAY 8 IPAD APP BY DUNHILL

DIGITAL - joes[a]fiend was invited to the breakfast launch of Dunhill's new DAY 8 iPad app [iTunes link] recently. Over a delicious/insightful breakfast at Bourdon House we took the opportunity to ask Richard Ascott [Head of digital] of Dunhill a few questions about the new digital launch and how luxury experiences translates online. Here's what he had to say...

Why the iPad?
We chose to launch DAY 8 as an iPad app because it is the best screen in the world and we wanted to pay our content justice. With the iPad you know precisely the size and resolution of the end users' device, so it can be optimised in a way never before possible.
How will the iPad content be different from the 'traditional' digital offering?
Content will be shared across both the app and the DAY 8 site. The app also has the added functionality of caching content, allowing DAY 8 to be a truly mobile experience – a lot of Dunhill customers are time poor, being able to access DAY 8 during a flight for example allows us to work around our client's timetable and lifestyle.

What is the biggest challenge for a luxury brand going online?
It’s a balancing act - heritage vs contemporary / exclusivity vs. accessibility and convenience. Ultimately the most important thing is to use technology only in a way that adds to the end user experience, not just to tick a box or because everyone else is doing it. There is an element of temptation with all of the accessible platforms and technologies out there; being a luxury should be as much as showing restraint as adopting these.

What is the biggest opportunity for a luxury brand going online?
To be able to engage. To provide a joined up world where all communication touch points lead wherever you are in the world. You are also able to know your customer like never before. A live streamed fashion show, for example, is not for everyone. If what you are doing does not improve the experience for your customer, do not do it.
Who aside from Dunhill is leading the digital landscape in terms of brands and why?
Net-a-porter: They have a joined up approach where experience, commerce and customer service are seamlessly integrated.

Nike+ : Have created an elegant solution to a problem that we didn’t know we had and have given it without asking for anything in return.

Why is the content relevant to the digital Dunhill offering?
To play in the digital world you have to be relevant and engaging to your target audience. Everything that makes it onto DAY 8 is aligned with the Dunhill brand pillars; Creativity, Intelligence, Culture, Travel & Elegance. Many pieces of content fall into more than one of these categories.

We can never let our editorial standards slip because, along with product, it’s the content that shows our customer we understand the values that they share with us.

What should luxury brands avoid when going online?
Becoming a ‘me too’ brand. Just because an online strategy works for one brand it does not mean that it will work for another – however similar the brands may be. There must be honesty when communicating online, the online customer is incredibly savvy and is only two clicks away from being able to share their opinion with the world.

What is the most experiential part of the Dunhill online offering and why?
Our aim is to create the perfect experience for Dunhill customers online. DAY 8 is showing that people want to spend time there and we see it as one of the services that adds value to our online user.

In addition we have spent a lot of time on the e-shop to create the simplest, easiest and most efficient shopping experience, BUT, this is always a work in progress. With digital if you ever think you have it completely solved or finished you might as well quit.

What is the most experiential part of the Dunhill offline offering and why?
The Homes of Alfred Dunhill - the pinnacle of male luxury. Services are at the forefront of the Homes concept, whether it be the Spa & Barber’s and Private Screening Room of Bourdon in the heart of Mayfair, or the fine wine reserve and restaurant of Prince’s Building, Hong Kong. Each Home is a totally immersive experience – a journey into the Dunhill world whilst also reflecting the city in which it stands. From the perfectly restored 1920’s neoclassical style of the Twin Villas, Shanghai to Ginza Tokyo with a façade designed by leading robot designer Mr. Tatsuya Matsu.

We view Dunhill.com & DAY 8 as the global brand Homes for Dunhill. They embody the brand and are ideals everywhere.

What is your favourite iPad app and why?
One app we love is the Guardian eyewitness, it is widely thought of as one of the best photographic experiences on the iPad. We wanted to use this as a starting point for the way we presented imagery, to see if there were any areas we can improve and add in video and copy.

joes[a]fiend

LINOTYPE: THE FILM: TRAILER

FILM - "Linotype: The Film" is a documentary about Ottmar Mergenthaler's amazing Linotype typecasting machine and the people who own and love these machines today.

This film is about a machine from the past, but that does not mean this is a sentimental fact-film lamenting the loss of a technology. We are compelled to dig deeper, and find what the Linotype has to say about the present and future.

To make this film, we have extensively researched and talked with experts to learn as much as possible about the history of the Linotype and how the machine works. We’ve been able to talk to numerous people in the Linotype community, from small town printers to typesetters for national publications.

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THE UNDERGROUND GOES OVERGROUND

SPOTTED - At the Whitechapel underground/overground station the underground goes overground.

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TRUTH + TRANSPARENCY = TRUST

SPOTTED - On a recent trip to the north of England (to teach a group of third year university students) I spotted this poster showing the exact amount of money that had been raised at the train station for The Poppy Appeal.

What struck me was, the person who made the somewhat shoddy poster had a fantastic insight into people:

: The poster extends the relationship with The Poppy Appeal past the initial interaction/donation

: It makes donors feel that their contribution is part of a larger community/group effort

: It offers feedback, we all like to know how we're doing

: It enhances trust, how many times have you dropped your small change into a collection box in exchange for a 'social badge', then never hear anything from the charity again?

: The hand-drawn element adds a human element to the charity. It shows that there is indeed a real person counting the donations, not some automated banking machine

: Most importantly, it thanks donors for their contribution

I personally feel brands/charities need to learn that by being truthful and transparent, they will earn the trust of the people. This poster embodies key elements that brands/charities must embrace to earn the trust of the public.

If you've seen anything similar to this, drop us a message.

joes[a]fiend

ACCIDENTAL? BRILLIANCE? ACCIDENTAL BRILLIANCE?

SPOTTED - Last night I attended the launch of the Hermès pop-up store in the Rochelle School Of Art. The aim of the store is to show people how versatile the iconic Hermès scarves can be. In addition to the pop-up store Hermès has created a Fanzine in collaboration with photographer Matt Irwin. Irwin took four models around the world to capture the ways you can wear the Hermès scarf.

As part of the festivities the incredible LA based band Warpaint played a few songs from their debut LP The Fool [Rough Trade Records].

Before Warpaint came on stage I noticed what must have been a Hermès employee tying a scarf to the bass drum [that's the big one in the middle]. I thought to myself, that's quite subtle, a nice little branded touch. When Warpaint came on to play, this all changed, it soon became a stroke of absolute genius or complete luck. As the drummer [Theresa Wayman] began to beat the bass drum it caused to Hermès scarf to flutter elegantly to the beat, it was mesmerising.

Now, cast your mind back to December 2009, when Japanese designer Tokujin Yoshioka had an installation in Maison Hermes in Japan. The installation was a window with an image of a woman projected on to a monitor. It would appear from the outside that the projected face was gently blowing a Hermès causing it to flutter in the wind.

Was this tie in a piece of marketing genius, or sheer good luck?

It would make sense for Hermès to create a campaign based on the beauty of the flowing movement of their iconic scarves. Imagine a campaign where you see a close-up of the fluttering scarf which then panned out to an iconic moment. The image that springs to mind when I think of the Hermès scarves is a chic woman driving a 1985 convertible Mercedes SL with the top down, on a hot summer's day in the south of France. Imagine the shot; close up of the scarf flowing in the wind [possibly in slow motion], then a soft zoom out to the striking, powerful woman driving the car. Formidable!

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FARM:LONDON

RETAIL - 'How much food can we grow in a shop?' Was the question posed by FARM:London, a concept devised by Something & Son, an eco-social design practice. They aim to answer the question at 20 Dalston Lane, a derelict shop they have converted into London's first urban farming hub.

At FARM:shop you'll find exhibitions that change with the seasons and as nature takes it's course. For the opening you can expect to see the following:

- 'Aquaponic' micro fish farming
- High tech Indoor allotment
- Rooftop chicken coop
- Polytunnel

FARM:shop Dalston [illustrated above] has three main aims:

1 To excite and inspire Londoners to grow their own food, fabric and medicine
2 To create direct links between farms outside London with communities in London
3 To grow food commercially via a network of FARM:'s across London

If you've made it down to FARM:shop let us know what you thought of the concept/space.

joes[a]fiend

KEROUAC'S DOG : NEW TRICKS

We were so intrigued by the title of Kerouac's Dog, a new cultural magazine [covering new writing, design, illustration, photography, architecture, fashion, and creativity in general], that we had to grab 5 minutes with its creator, Oli...

First off, please tell us a little about your background and how the Kerouac’s Dog Magazine came to be.

The whole project began as an itch in my head that simply refused to go away. I was travelling Australia in 2008, and one hot summer evening in my apartment in Surry Hills, Sydney, I sat down and scribbled down what I wanted.

I wanted a magazine that was truly independent, with no advertising, no classifieds, and no editorial-led advertising. I wanted a magazine that oozed pure creativity, with a free-thinking, uncensored, underground-press feel. I wanted to give aspiring creatives of all disciplines, from all over, the opportunity to exhibit new writing/new design/ new illustration/ new photography/ new whatever, in something beautiful and tangible. And at the same time, pay homage to the philosophy of the Beat Generation. Kerouac’s Dog Magazine was born. I suppose the idea was conceived long ago, but born when I actually put pen to paper and started putting things in place to make Kerouac’s Dog a reality.

Why Kerouac's Dog? Why now?

Because I genuinely believed it was needed. I think keeping print alive in a truly independent publication in a digital world is really important. In a digital age, getting stuff in print; in something real and tangible is incredibly exciting. I think having something that you can hold; that you can thumb through - rather than click-through, scroll through, or touchpad flick-through - is still an exceptionally beautiful thing. It still means something. It’s evocative, resonant, and it stays with you.

Who out of the people that you're working with should we be keeping an eye on?

I’m not going to pick anyone out, mainly because the work that has been submitted for the inaugural issue, and Issue 2 next year is of such a great standard. But yes, there are lots of people you need to be keeping a serious eye on.

What format is the magazine? Which magazines do you see it sitting alongside?

Issue 1 is A4 – and we’ve got other format ideas for future issues too. [Except digital – Kerouac’s Dog will exist solely in printed format.]
Well, I hope it stands out on its own. I don’t think I’d be doing it any justice if I tried to group it with other magazines.

As you aren't having print ads are you looking to collaborate with brands at all?

We’ve started as an independent, and we want to continue to be independent. Many ‘independent’ magazines that exist today, started off the same as we did, and have, for one reason or another, given in to advertising, and brand and organisation collaboration – mainly for financial reasons. True independence is a tough ideal to live by, especially when you’re totally self-funded, but I think it will be worth it.

What are your favourite magazines?

Wow. Where do I start. There are so many. I love EYE magazine. I love Wallpaper* Magazine. I also read a lot of ‘Mad’ while in Australia too – that was really great.

Where do you see Kerouac's Dog in a year?

Still having fun; still getting new creative work out there; still believing in ourselves, in why we’re doing what we’re doing, and in the people who submit such awesome work; still holding on to that creative fire that got us into this.

joes[a]fiend

I LIKE NY

GRAPHIC DESIGN - Utpal Pande has given the iconic I Heart NY logo designed by Milton Glaser a reworking for the Facebook generation.

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1-BIT SYMPHONY - TRISTAN PERICH

MUSIC - 'With 1-Bit Symphony I wanted to revisit that an album of music could be more than just a recording, more than just an audio CD and when you listen to an album you could actually be experiencing first hand the production of the music itself' Tristan Perich.

The aspect of 1-Bit Symphony which truly captures our imagination is how the artwork transcends the divide between between aesthetics and the music. Is it the modern equivalent of having a song sheet for an album cover?

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YOUTH IN REVOLT [2009]

CINEMA - Youth In Revolt directed by Miguel Arteta starring Michael Cera, Portia Doubleday, Jean Smart was a visual treat. Click here to see all 44 moments that we captured.

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THE NAMESAKE [2006]

CINEMA - This new addition to joes[a]fiend is pretty simple. Each film I watch from now on, I will compile a series of screen grabs to catalogue the visual delights within each film. These could vary from extreme emotions, scenery, fashion or anything that I find visually arresting.

The first film of the new section is The Namesake [2006] directed by Mira Nair. To see all 30 or so 'movie moments' click here.

joes[a]fiend

WHO'S BEEN GIVING APPLE THE FINGER?

ADVERTISING - The Apple adverts created by TBWA have always shunned the 'harder, faster, stronger' approach that many consumer electronic goods opt for in their advertising. Instead they go for a benefit based approach to their campaigns. Whether it be how an app on the iPhone can help you spot tree leaves or aid your cooking, the user benefits are always clear to see beyond a bigger screen etc.
The thing that has been bugging me of late is, whose finger is that in the Apple adverts? Are Apple adverts the Holy Grail for finger models? Is it even a real finger? Do Apple localise the finger for specific regions? The more I look at it the stranger it looks.

Do you know who the finger belongs to?

joes[a]fiend

LUXURY MAKES ITS WAY INTO THE DIGITAL WORLD

DIGITAL - In a world where the oxygen we breathe is digital and Facebook has reached 500 million active users, it is clear that the way we communicate, consume and create has fundamentally transformed. Brands are beginning to realise that the ‘old’ way of retailing might not be the best way. When it comes to the luxury industry digital is often completely ignored.

Marc Jacobs is a prime example of an innovative, edgy luxury brand yet is only entering the world of e-commerce this September. Let us not forget that Net-A-Porter was founded in 2000; so it has taken the Marc Jacobs brand 10 years to realise that online is not just a place for bargain fashion. I personally thought 2010 would be the year for flying cars, not luxury brands realising that the Internet might be a key retail space.

This brings us neatly to the events of last week, I was kindly invited to the Veuve Clicquot Polo Gold Cup: nice to be invited but men on horses hitting a ball isn’t really me. However, when the guys at Veuve mentioned their new iPhone app [iTunes link], my eyes began to roll into the back of my head, with undertones of yellow. Then they mentioned GPS and a champagne concierge and my ears were pricked. The Veuve Clicquot iPhone app allows users to order champagne within the polo ground, which is then delivered to your location via the iPhone's GPS tracker.

In my day job as a trend forecaster for The Future Laboratory we talk about living ‘inline’; this is the notion that living online or offline no longer exists due to ubiquitous connectivity and we now live ‘inline’. To me the Veuve Clicquot app was the embodiment of ‘inline living’. The brand is offering the ‘luxury moment’ facilitated by a digital device.

One of my favourite restaurants in London, Bob Bob Ricard, has a button at each table stating very simply ‘PRESS FOR CHAMPAGNE’. It is quite incredible how often your finger ends up pushing the magical button. Both of these levels of service work because they make your life simpler; they allow you to consume the product in a seamless manner and, most importantly, they make you feel special.

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SCAN TO SEE WHAT INSPIRES ME...

BRANDING - The 600+1 video was commissioned by Nike Global Design Team. The aim was to create a 2min video about what inspires Shanghai based creative Yehenala.

There are nine stories in the video, and a QR code is always centered in the frame. 'inspiration' is hiding behind the code, audience need to scan the code and receive a URL link to a web page. The web page contains photos of 'inspiration' in each of the nine stories in the video.

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GEOTAGGED IMAGES BECOME ART

London

New York

DATA VISUALISATION - I'm currently slightly obsessed with infographics and data visualisations. If you haven't got InformationIsBeautiful.net bookmarked or on your RSS reader, you should!

The maps above of New York and London created by Eric Fischer show where photographs have been taken. Location data comes from the public Flickr and Picasa search APIs.

As you can see the more photographs that are taken in a specific location the higher the concentration of lines. The images start to depict an interesting narrative as to where is popular and were isn't. It would be great to see this map in real-time, you would begin to see physical parts of your city 'trending'.

To see all 100 maps click here.

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